Built by operators. $4M+ revenue. 250K+ orders. 12 years.

We Build Stores That Actually Sell.

Stagnant revenue
Low conversion
Ops chaos

From $4M+ in personal revenue to building growth-focused stores for clients.

Plan your ecommerce build See our service paths

No fluff. Real operator experience, battle-tested strategies.

Shopify logo
WooCommerce logo
Magento logo
BigCommerce logo
PrestaShop logo
Ecwid logo
OpenCart logo
Webflow logo

Service Paths

Ecommerce services built around lifecycle needs

Start where your bottleneck is. Each path is scoped for clear outcomes and practical execution.

Sales-First Design

Design That Sells. Not Just Looks Pretty

Every pixel, button, and layout choice is engineered to move shoppers toward checkout — urgency, trust, and speed baked into the DNA.

⏱
Urgency Engine
Countdown timers and low-stock badges that drive action
🛡
Trust Architecture
Reviews, guarantees, and security badges at decision points
🛒
Conversion Flow
Sticky add-to-cart, one-click upsells, and smart defaults
⚡
Speed Optimized
Sub-1.5s loads, lean code, mobile-first architecture
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📱 Mobile-First
⚡ Speed-Optimized
🎯 Conversion-Focused
🛡 Trust-Engineered
📊 Data-Driven

We build ecommerce systems around what actually drives revenue: clear product storytelling, fast page performance, checkout confidence, and operator-ready workflows your team can run after launch.

RELICUSDIGITAL Ops

Operations-Ready From Day One

We spent years juggling ads, packing slips, and support solo. Now we rebuild Shopify, Magento, and Ecwid stores so owners can sell more without hiring staff.

4.7%
avg conversion rate

Product pages that sell themselves

We turn your offer into a clear story with proof, photos, and buttons that feel obvious to everyday shoppers.

Our PDP framework increased add-to-cart rates by 38% across 12 client stores in 2024.
-62%
fewer support tickets

Shipping-aware layouts

250K+ shipments taught us how to set expectations so you get fewer 'where is my order?' emails.

Customers see real delivery windows, tracking links, and return policies before checkout, not after.
< 1.5s
avg load time

Fast storefronts without plugins

Clean builds and light media keep pages quick without extra tools or a full-time developer.

Average page weight under 800KB, no bloated apps, no speed penalties hitting your SEO.
+38%
avg conversion lift

Conversion-tested checkout

We strip friction from every step, with fewer fields, smarter defaults, and trust signals where hesitation happens.

Checkout abandonment dropped 41% after applying our 7-point friction audit across 8 client stores.
16K+
sessions analyzed

Data-driven decisions

Heatmaps, session replays, and real shopper surveys replace gut feelings with evidence.

Every recommendation we make is backed by behavioral data, not trends, not templates.
Simple Workflow
1
Phase 1
Kickoff + audit

You share goals, channels, and bottlenecks. We line up revenue targets with the inventory and time you have.

2
Phase 2
Story + flow

We sketch the hero, offers, and page flow in plain language so decisions are quick.

3
Phase 3
Build + polish

We design, write, and wire everything, then run real-shopper recordings before launch.

4
Phase 4
Launch + aftercare

We hand over checklists, show you quick edits, and stay close for tweaks once orders start rolling in.

Ready to turn lessons from 250,000 packages into your next store?
hello@relic.art
Start a Project →
01

Kickoff + audit

You share goals, channels, and bottlenecks. We line up revenue targets with the inventory and time you have.

02

Story + flow

We sketch the hero, offers, and page flow in plain language so decisions are quick.

03

Build + polish

We design, write, and wire everything, then run real-shopper recordings before launch.

04

Launch + aftercare

We hand over checklists, show you quick edits, and stay close for tweaks once orders start rolling in.

Built By Someone Who's Actually Done It

Real Experience vs. Empty Promises

We start by talking with you and your team so we understand your buyers, your brand voice, and the exact requirements before we touch the layout, then we design and build the store to match that shared vision—navigation, offers, product groupings, visuals, and copy all stay true to what you asked for while we call out what helps or hurts sales so every choice is conversion-minded.

Once the build is ready, we set everything up, walk you through the finished site, and handle change requests quickly so you get a launch-ready experience without extra hoops—every handoff stays simple: you tell us what matters, we build it, and we keep refining until it feels right for you and your customers.

1K+ Orders2014 - Start50K+ Orders2016 - Scale150K+ Orders2019 - HighTicket250K+ Orders4.7% CR + SAAS

The journey from first sale to industry-leading conversion rates

My Experience My Experience

  • Generated $4M+ in sales
  • Processed 250K+ orders
  • Managed inventory & suppliers
  • Handled refunds & support
  • Scaled from $0 to $4M+
  • Built 6 profitable stores

Other Agencies Other Agencies

  • Never ran an actual store
  • Never made actual sales
  • Theory from courses, YouTube or blogs
  • No operational experience
  • Generic templates
  • No real sales data
"I don't guess what works — I know from 250,000+ real transactions"

What 250,000+ Orders Taught Me

These aren't internet statistics — they're from my personal stores

I have personally sacrificed over $2M in potential profits just to master one specific thing: what makes customers buy from you? Over 12 years of behavioral research, A/B testing, session recordings, and psychological analysis with countless sleepless nights has taught me that template and copy/paste approaches fail. Each store requires a specific tailored strategy and design. I apply proven battle-tested knowledge and expertise uniquely to each niche/store and site, while designing experiences that make your customers convert and keep coming back.

91%
Mobile Traffic
That's why we build mobile-first
< 5sec
Load Time
Or lose 53% of visitors
< 30-60%
Reduced Leavers
They stay and convert
2.8 to 4.7%
Conversion Rate
My average across stores
> 23%
AOV Increase
With smart upsells
2x to 7x
Profit Margins
From conversion-focused design
3.2 to 7.4
Boost ROI
Every dollar works harder
2x to 8x
Increase LTV
Happy customers return more
Apply this to your store
Relicus x RELICUSDIGITAL

Built after shipping 250,000+ orders the hard way

Relicus started as a scrappy ecommerce operation in 2013. Every quarter we were either chasing stockouts, fixing broken fulfillment flows, or rewriting pages at 2 AM to hit revenue targets. Ten years and more than $4M in direct sales later, we realized the real differentiator was obsessing over the customer journey and the systems that power it.

In 2024 we spun those playbooks into RELICUSDIGITAL so other operators could skip the bruises. No guesswork and no cookie-cutter themes--just battle-tested experiences that convert.

Field note 01

4.7% average conversion rate

Measured across our own portfolio since 2019.

Field note 02

16k-session research lab

Heatmaps, surveys, and interviews that surface real buyer friction.

Field note 03

Launch playbooks

Frameworks that compress redesign timelines from months to weeks.

Milestones
  1. 2014

    Hit first 1K orders by rebuilding PDPs around mobile thumb zones.

  2. 2017

    Built an internal conversion lab--heatmaps, session replays, offer testing--to scale past 50K monthly visitors.

  3. 2024

    Formalized RELICUSDIGITAL under Relicus to partner with brands that need retention-first systems.

Milestones that shaped our playbook

"Everything we deliver is a lesson paid for in inventory, ad spend, and late nights."

— RELICUSDIGITAL crew

We built RELICUSDIGITAL after shipping 250K+ orders the hard way so owners can skip the bruises and ship calmer stores.

Development + $4M Worth of Insights

Every store includes strategies that generated millions in sales

Mobile-First Design

Where 91% of sales happen:

  • Thumb-zone optimization
  • One-thumb checkout
  • Swipe-friendly galleries
  • Touch-optimized menus
  • Mobile-specific features

Speed Optimization

Every second matters:

  • <5s mobile load time
  • Image optimization
  • Code minification
  • CDN implementation
  • Smart caching setup

Conversion Focus

2.8% to 4.7% conversion rate:

  • Trust badge placement
  • Urgency without spam
  • Social proof integration
  • One-page checkout
  • Guest checkout option

Revenue Boosters

Proven to increase AOV:

  • Smart upsell placement
  • Bundle suggestions
  • Cart recovery setup
  • Email flow templates
  • Loyalty programs

Platform Expertise

All major platforms:

  • Shopify
  • WooCommerce
  • BigCommerce
  • Custom solutions
  • Headless commerce

Growth Systems

Scale like I did:

  • Automation workflows
  • Inventory management
  • Multi-channel setup
  • Analytics tracking
  • A/B testing setup
Stop guessing, start converting →

How We Work Together

A proven 6-step process from first contact to successful launch

1-4 Weeks Depending on project scope

Contact

Initial consultation and discovery

We discuss your vision, goals, and requirements

Requirements

Gather needs & goals

Document specifications and success metrics

Plan

Strategy & roadmap

Create timeline and development blueprint

Deliver

Launch & support

Go live and provide ongoing assistance

Optimize

Test & refine

Performance tuning and quality assurance

Create

Build & develop

Design, code, and integrate all features

Ready to start your project?

Ready to work with me?

What Clients Say About Us

Real results from real clients who transformed their digital presence

"Honestly? I was drowning in traffic but nobody was buying. They rebuilt my product pages and cart abandonment went from like 80% to 39% in three weeks. Finally making actual money now."
Sarah Mitchell
Owner, Etsy jewelry shop
"We've worked with four agencies before. This is the first time someone actually looked at our heat maps before suggesting changes. Conversion jumped from 1.9% to 4.1%, and that's with our complicated checkout flow."
M. Chen
E-commerce Director, 7-figure electronics store
"The redesign took longer than expected because they kept testing things, but man, it was worth it. Average order went from $47 to $78. They actually care about getting it right."
Emily Rodriguez
Founder, Sustainable fashion brand
"ROI was immediate. $180K additional revenue first month, $340K by month three. Their A/B testing framework is ridiculously thorough—they tested button colors I didn't even know we had."
David T.
CEO, Tech accessories
"I just wanted people to stay on my site longer. Didn't expect sales to go up 91%. The whole experience feels more intentional now, like there's actually a human behind it."
Jess Parker
Founder (since 2019), Shopify Plus store
"Bounce rate cut in half, repeat customers up 43%. But honestly the best part is we finally understand WHY people were leaving before. They explained everything in plain English."
Mike & Laura Thompson
Co-founders, Supplement brand
"Mobile was a disaster for us. Like, truly embarrassing. They fixed it and mobile conversions tripled. Took two months longer than quoted but they didn't charge extra, so whatever."
Amanda L.
Owner, BigCommerce store
"Went from $38K to $94K monthly in about four months. No templates, no cookie-cutter BS. They built everything around our specific audience and it shows in the numbers."
James Wu
Founder, Dropshipping startup
"Their session recording analysis found stuff our dev team missed for two years. Add-to-cart improved 68%. Worth every penny and then some."
L. Washington
E-commerce Manager, Home goods
"Honestly? I was drowning in traffic but nobody was buying. They rebuilt my product pages and cart abandonment went from like 80% to 39% in three weeks. Finally making actual money now."
Sarah Mitchell
Owner, Etsy jewelry shop
"We've worked with four agencies before. This is the first time someone actually looked at our heat maps before suggesting changes. Conversion jumped from 1.9% to 4.1%, and that's with our complicated checkout flow."
M. Chen
E-commerce Director, 7-figure electronics store
"The redesign took longer than expected because they kept testing things, but man, it was worth it. Average order went from $47 to $78. They actually care about getting it right."
Emily Rodriguez
Founder, Sustainable fashion brand
"ROI was immediate. $180K additional revenue first month, $340K by month three. Their A/B testing framework is ridiculously thorough—they tested button colors I didn't even know we had."
David T.
CEO, Tech accessories
"I just wanted people to stay on my site longer. Didn't expect sales to go up 91%. The whole experience feels more intentional now, like there's actually a human behind it."
Jess Parker
Founder (since 2019), Shopify Plus store
"Bounce rate cut in half, repeat customers up 43%. But honestly the best part is we finally understand WHY people were leaving before. They explained everything in plain English."
Mike & Laura Thompson
Co-founders, Supplement brand
"Mobile was a disaster for us. Like, truly embarrassing. They fixed it and mobile conversions tripled. Took two months longer than quoted but they didn't charge extra, so whatever."
Amanda L.
Owner, BigCommerce store
"Went from $38K to $94K monthly in about four months. No templates, no cookie-cutter BS. They built everything around our specific audience and it shows in the numbers."
James Wu
Founder, Dropshipping startup
"Their session recording analysis found stuff our dev team missed for two years. Add-to-cart improved 68%. Worth every penny and then some."
L. Washington
E-commerce Manager, Home goods
"Honestly? I was drowning in traffic but nobody was buying. They rebuilt my product pages and cart abandonment went from like 80% to 39% in three weeks. Finally making actual money now."
Sarah Mitchell
Owner, Etsy jewelry shop
"We've worked with four agencies before. This is the first time someone actually looked at our heat maps before suggesting changes. Conversion jumped from 1.9% to 4.1%, and that's with our complicated checkout flow."
M. Chen
E-commerce Director, 7-figure electronics store
"The redesign took longer than expected because they kept testing things, but man, it was worth it. Average order went from $47 to $78. They actually care about getting it right."
Emily Rodriguez
Founder, Sustainable fashion brand
"ROI was immediate. $180K additional revenue first month, $340K by month three. Their A/B testing framework is ridiculously thorough—they tested button colors I didn't even know we had."
David T.
CEO, Tech accessories
"I just wanted people to stay on my site longer. Didn't expect sales to go up 91%. The whole experience feels more intentional now, like there's actually a human behind it."
Jess Parker
Founder (since 2019), Shopify Plus store
"Bounce rate cut in half, repeat customers up 43%. But honestly the best part is we finally understand WHY people were leaving before. They explained everything in plain English."
Mike & Laura Thompson
Co-founders, Supplement brand
"Mobile was a disaster for us. Like, truly embarrassing. They fixed it and mobile conversions tripled. Took two months longer than quoted but they didn't charge extra, so whatever."
Amanda L.
Owner, BigCommerce store
"Went from $38K to $94K monthly in about four months. No templates, no cookie-cutter BS. They built everything around our specific audience and it shows in the numbers."
James Wu
Founder, Dropshipping startup
"Their session recording analysis found stuff our dev team missed for two years. Add-to-cart improved 68%. Worth every penny and then some."
L. Washington
E-commerce Manager, Home goods
"We're B2B, so I was skeptical about 'consumer psychology' tactics. Turns out they work. Customer lifetime value up 54%, and our account managers are having way easier conversations now."
Christopher Blake
CEO, B2B industrial supplies
"Product pages were converting at 2.1%. Seemed fine to me. They got it to 6.8% in six weeks. I don't even know what half of what they did was called, I just know it works."
Nina P.
Store Owner, Women's activewear
"Look, I've been doing this since 2013. Tried everything. Average session value up 83% is the best result I've ever seen. They know their stuff, period."
Rob Anderson
Owner (12 years), Woodworking tools
"Only 31% of people who started checkout were finishing. Now it's 68%. They rewrote our entire checkout copy and simplified the form. Sounds simple but nobody else thought of it."
Jennifer K.
Founder, Clean beauty brand
"I'll be real—I just needed help. Site looked amateur, felt amateur. They transformed it. First-time buyers up 89% and I'm not stressed about the business anymore. Actually sleeping now."
Dan M.
Founder, Vintage clothing
"Return customer rate jumped 52% after they redesigned our email flows and thank-you pages. Finally have a system that runs without me babysitting it constantly."
Rachel Torres
Operations Manager, Amazon FBA seller
"Customers couldn't find products. Navigation was a mess, search was useless. They fixed both and sales went up 76%. Seems obvious in hindsight but we were too close to see it."
K. Singh
CEO, Modern furniture
"They're not just developers—they actually understand luxury branding. The site feels premium now, not like a template. Mobile revenue doubled in eight weeks and customers keep complimenting the experience."
Sophia Laurent
Owner, Luxury skincare
"Upsells were getting maybe 12% acceptance. They repositioned them, rewrote the copy, and now we're at 41%. Simple changes that make a massive difference when you know what you're doing."
Andrew & Mia H.
Co-founders, Fitness equipment
"We're B2B, so I was skeptical about 'consumer psychology' tactics. Turns out they work. Customer lifetime value up 54%, and our account managers are having way easier conversations now."
Christopher Blake
CEO, B2B industrial supplies
"Product pages were converting at 2.1%. Seemed fine to me. They got it to 6.8% in six weeks. I don't even know what half of what they did was called, I just know it works."
Nina P.
Store Owner, Women's activewear
"Look, I've been doing this since 2013. Tried everything. Average session value up 83% is the best result I've ever seen. They know their stuff, period."
Rob Anderson
Owner (12 years), Woodworking tools
"Only 31% of people who started checkout were finishing. Now it's 68%. They rewrote our entire checkout copy and simplified the form. Sounds simple but nobody else thought of it."
Jennifer K.
Founder, Clean beauty brand
"I'll be real—I just needed help. Site looked amateur, felt amateur. They transformed it. First-time buyers up 89% and I'm not stressed about the business anymore. Actually sleeping now."
Dan M.
Founder, Vintage clothing
"Return customer rate jumped 52% after they redesigned our email flows and thank-you pages. Finally have a system that runs without me babysitting it constantly."
Rachel Torres
Operations Manager, Amazon FBA seller
"Customers couldn't find products. Navigation was a mess, search was useless. They fixed both and sales went up 76%. Seems obvious in hindsight but we were too close to see it."
K. Singh
CEO, Modern furniture
"They're not just developers—they actually understand luxury branding. The site feels premium now, not like a template. Mobile revenue doubled in eight weeks and customers keep complimenting the experience."
Sophia Laurent
Owner, Luxury skincare
"Upsells were getting maybe 12% acceptance. They repositioned them, rewrote the copy, and now we're at 41%. Simple changes that make a massive difference when you know what you're doing."
Andrew & Mia H.
Co-founders, Fitness equipment
"We're B2B, so I was skeptical about 'consumer psychology' tactics. Turns out they work. Customer lifetime value up 54%, and our account managers are having way easier conversations now."
Christopher Blake
CEO, B2B industrial supplies
"Product pages were converting at 2.1%. Seemed fine to me. They got it to 6.8% in six weeks. I don't even know what half of what they did was called, I just know it works."
Nina P.
Store Owner, Women's activewear
"Look, I've been doing this since 2013. Tried everything. Average session value up 83% is the best result I've ever seen. They know their stuff, period."
Rob Anderson
Owner (12 years), Woodworking tools
"Only 31% of people who started checkout were finishing. Now it's 68%. They rewrote our entire checkout copy and simplified the form. Sounds simple but nobody else thought of it."
Jennifer K.
Founder, Clean beauty brand
"I'll be real—I just needed help. Site looked amateur, felt amateur. They transformed it. First-time buyers up 89% and I'm not stressed about the business anymore. Actually sleeping now."
Dan M.
Founder, Vintage clothing
"Return customer rate jumped 52% after they redesigned our email flows and thank-you pages. Finally have a system that runs without me babysitting it constantly."
Rachel Torres
Operations Manager, Amazon FBA seller
"Customers couldn't find products. Navigation was a mess, search was useless. They fixed both and sales went up 76%. Seems obvious in hindsight but we were too close to see it."
K. Singh
CEO, Modern furniture
"They're not just developers—they actually understand luxury branding. The site feels premium now, not like a template. Mobile revenue doubled in eight weeks and customers keep complimenting the experience."
Sophia Laurent
Owner, Luxury skincare
"Upsells were getting maybe 12% acceptance. They repositioned them, rewrote the copy, and now we're at 41%. Simple changes that make a massive difference when you know what you're doing."
Andrew & Mia H.
Co-founders, Fitness equipment
12+ Years E-commerce Expertise
Conversion Optimization Specialist
Start a project

Ready to audit, rebuild, or launch your next revenue engine?

Share where you are stuck and we will reply within one business day with next steps, vetting questions, and a recommended kickoff. Most engagements start with a quick audit call followed by a week-long discovery sprint.

  • Project roadmap delivered 72 hours after discovery wrap-up.
  • Direct Slack channel with founders for the length of the engagement.
  • No retainer lock-ins—pay for deep work, extend if it keeps converting.
hello@relicusdigital.com Book a call

Drop a quick brief

Tell us about your product, audience, and the conversion target you want to crush.

We only take on two builds or audits per month. If your timeline is urgent, mention it in the brief.